My retractable shoulder belt no longer works, the retractor is locked.

The retractable shoulder belt has an internal locking mechanism that needs to be released manually once triggered.

For more help, watch this troubleshooting video on the retractable shoulder belt, which will provide a demonstration on how release the lock.

If you still need assistance, contact our customer support team.

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US: 800-987-9987
INTL: +44 (0) 1227 773035

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