FAQ


Shipping Policies

Warranty Information

Product Information


What is the difference between a manual belt and retractor?

Well in a few words, a lot! Our retractor systems dramatically decrease the time it takes to secure a wheelchair passenger, thus improving your response time. It also leaves less guess work, making it easier to operate and reducing the chance of not securing an occupant properly. You can find out more info on our 4-point Tie-downs Products Page.

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When I place an order, how long does it take to ship out?

Generally standard catalogue and online product orders placed before 10:00am (EST) will ship out the same day

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What is the best system for my vehicle?

It depends on your vehicle! Check out our Industry Recommendations or our QRT Kit Builder tool.

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What is your warranty period on your products?


Four Point Securement Parts & Systems:
QRT Max
3 Years
QRT Deluxe
3 Years
QRT Standard
2 Years
Q-5000 2 Years
M-Series 2 Years
Docking Systems:
QLK-100
2 Years
QLK-150 3 Years
All other parts, systems & accessories 1 Year

Remember...you must register your product to take advantage of our warranties! Click here to complete your warranty registration now. Products must be installed by authorized Q'Straint dealer to be eligible for warranty.

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Where can I get product info for my specification?

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